Imagine booking a ride and getting rewarded every single time you do so, wouldn’t that be awesome? This is what Grab has been offering to their loyal clients since December 2016 when they first introduced the beta version of their loyalty program, which garnered positive feedbacks.
Last April 27, 2017 at Petaling Jaya, Grab Malaysia Country Head, Sean Goh, officially launched GrabRewards, the region’s first ever ride-hailing passenger loyalty programme designed to be a passenger-centric rewards program offering tiered benefits based on points accumulated by the passenger.
“GrabRewards is in response to the unwavering loyalty from our passengers who have made Grab their preferred ride hailing service. Therefore, our flagship passenger loyalty programme enables us to make every Grab ride so much more rewarding for anyone, anywhere any time, especially now when we are the largest ride hailing network in Malaysia, servicing 13 major cities across the country, with more to come.” Said Goh.
This reward system enables all passengers to start earning points on all Grab rides in Malaysia with RM 1 spent equivalent to 1 point.
Grab users will be placed in tiers based on their accrued fare from all their Grab rides wherein users will either be Silver, Gold or Platinum (new users will start at the Member tier).
For rides paid by cash, members can earn 5 times the points, while those paying via GrapPay, Grab’s cashless payment method, will earn 10 times more.
All members will be able to user their points to instantly redeem RM 5, RM 10, RM 15 off Grab rides. They can also enjoy exclusive lifestyle, F&B, retail brands, hospitality , travels and more deals offered by GrabRewards partners like Happy Fresh, Forever21, Zalora, myBurgerLab, Tesco, etc.
PLUS, if you are in the Platinum tier you get other exclusive privileges:
- Priority Booking – get to book a ride first during peak hours
- Platinum Support Line – dedicate hot line number built within the app for immediate assistance
- Exclusive Access – get to experience any new features Grab introduces first before anybody else does!
During the event we were able to experience what it would feel like to use our GrabRewards! We were given 1500 grabreward tokens to use so we could avail of the awesome give-aways they have in store for us!
Start earning GrabRewards points now by booking more rides from Grab now!
For more details about GrabRewards go to: grb.to/levelup